FAQ - About products

Frequently asked questions about products

About the product

We do not accept gift wrapping.

However, IMULTA products are sent in original design boxes, so you can give them as gifts.

Although we do not have a physical store, we occasionally exhibit at events, where you can see the actual products.

Event exhibition information will be posted on News&Columns and SNS.

IMULTA products are unisex designs, so they are not categorized into men or women.

Enjoy your favorite products.

We do not accept it.

We do not resell one-of-a-kind items.

We only accept IMULTA products.

However, please note that maintenance or repair may not be possible depending on the condition.

First of all, please consult us from the inquiry page.

We only accept IMULTA products.

However, depending on the design, there are some products that cannot be resized, so please contact us first via the inquiry page.

We do not accept returns unless there is a missing item when the item arrives.

If you have any questions that are not covered on this page, please contact us using the contact form.

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Recommend
A variety of jewelry that IMULTA confidently recommends. With a combination of...

Recommend
One-of-a-kind
One-of-a-kind items, meaning it is “the only one in the world.” Do...

One-of-a-kind
Necklace
Necklaces are the type of jewelry that easily draws attention and leaves...

Necklace
Ring
A collection of rings ranging from delicate to heavy.

Ring
Bangle / Bracelet
These bangles and bracelets demonstrate the high quality and craftsmanship of IMULTA's...

Bangle / Bracelet