FAQ - Others

Frequently asked questions about other than online shops, products, and engraving orders

others

Can I order original jewelry such as wedding rings?

We accept.

The order process and fees are almost the same as engraving orders.

Please contact us using the preliminary estimate request form.

The provisional quotation request form

Can I request a remake of my jewelry?

We accept but, we may not be able to accept your order depending on the condition of your jewelry.

The request process and fees are almost the same as engraving orders.

Please use the provisional quote request form to discuss the details of your requested product and your wishes.

The provisional quotation request form

Can I order jewelry using gemstones I already have?

We accept.

The order process and fees are almost the same as engraving orders.

Please use the preliminary estimate request form to discuss the details of your jewelry and your wishes.

The provisional quotation request form

Can I use online shop coupons to pay for events?

Not available.

If you have any questions that are not covered on this page, please contact us using the contact form.

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